Classification of Restaurant Customers :: Classification Essay

Classification of Restaurant CustomersIve been here for ten minutes and my server hasnt taken my order yet This is a direct quote from me before I worked at a endaurant. I never looked to see how many gameboards my server actually had or how much ravel I made them do. The sad truth is most people do not notice these details either, which may affect the tip their server impart receive. By looking at the attitude and maintenance of restaurant customers, you can classify them into three categories according to their tipping patterns the hmmhow good were they? tippers, the stick-to-the-fifteen-pct tippers, and the I-am-or-once-was-a-server tippers.The hmmhow good were they? tippers stick out as a sore thumb would. They have the attitude of They argon working for me, and The whole world revolves around me. They also say things such as, Is my food work out to look like that? and Where is my refill? They are the customers who always have a disgusted face and are not satisfied with anyt hing. The hmmhow good were they? Tippers are not only high maintenance but also the worst tippers. When the bill comes, they feel they can justify giving a small tip because of their lack of service. Many can guess the server likes these customers least. These customers not only put the server in an angry mood but also the rest of the employees that must hear from that server. The ordinary customers in a restaurant fall under the Stick-to-the-fifteen-percent, tippers. They have the attitude of Im just here for the food. These average customers can be heard saying, Looks good, I just need ketchup. and When you get a chance, may I please have a refill? The Stick-to-the-fifteen- percent tippers have a more serious, laid-back face and stay quiet. These customers are average maintenance and average tippers. The only time they leave more than a fifteen- percent tip is when they need to round to the nearest dollar. Their server is mellow and polite because he is thankful for the expected tip. A server walks away from the table cool, calm and collected with no need to complain.The best customers of all three categories are the I-am-or-once-was-a-server tippers. These wonderful customers have the attitude of I know how hard they are working. and Wow, our server is busy. They are the customers who dont say anything at all except for their order.